Privacy Policy
Last updated: September 30, 2026. This policy explains how we handle the information you share with us.
Who we are
This website, platinumautomall.com, is operated by Platinum Auto Mall LLC, 2000 McKinney Ave, Suite 1000, Dallas, TX 75201, USA.
Information we collect
- Information you provide — such as your name, phone number, email address, vehicle of interest, trade-in details and messages you send us by email, phone or through our contact form.
- Technical information — our hosting provider may automatically log basic data such as IP address, browser type and pages visited, for security and performance purposes.
Our contact form opens your own email app; the message is sent from your email account to us and is not stored by this website.
How we use information
- To respond to your inquiries about vehicles, financing or trade-ins.
- To prepare quotes, appraisals and purchase documents if you choose to proceed.
- To comply with legal, tax and regulatory obligations.
- To maintain the security and operation of our website.
Sharing
We do not sell your personal information. If you apply for financing, the information you provide on a credit application is shared with lenders you authorize, as required to process the application. We may share information with service providers who help us operate our business, or when required by law.
Cookies
This website does not use advertising or tracking cookies. Fonts are loaded from Google Fonts, which may receive your IP address as part of delivering the font files.
Data retention and security
We keep personal information only as long as needed for the purposes above or as required by law, and use reasonable safeguards to protect it.
Your choices
You can ask us to access, correct or delete personal information we hold about you, or to stop contacting you, by emailing sales@platinumautomall.com.
Children
This website is not directed to children under 13, and we do not knowingly collect their personal information.
Changes
We may update this policy from time to time. The date at the top shows when it was last revised.
Contact
Platinum Auto Mall LLC
2000 McKinney Ave, Suite 1000, Dallas, TX 75201, USA
Phone: +1-214-555-6655
Email: sales@platinumautomall.com